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WHO YOU ARE
You love being the person others can rely on, the go-to. Youre great at anticipating needs, and others feel like youre always one step ahead because what they need is done before they even have to ask.
You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in a well-groomed appearance while working in an upscale environment.
WHAT YOU DO
You welcome every guest to the hotel with a smile, and as an ambassador for the hotel, you make sure they are taken care of with a sense of urgency.
Check ins and check outs, answering phone calls, taking orders, and holding conversations are all part of your day to day.
WHERE YOU WORK
Find the right balance of inspiration and wellness in the heart of Mississippi's capital city at The Westin Jackson. With an ideal location in the heart of downtown, we're within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall.
The Jackson Convention Complex, which features over 300,000 square feet of flexible meeting and exhibit space for convention attendees, is just a block away, and events at the Mississippi Coliseum are only one mile away.
Our convenient location makes our hotel a favorite stay for business and leisure travelers alike.
WHY YOURE HERE
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.*
Apply for Guest Service Agent
Last updated : 2024-05-14
Full Time
$25k-33k (estimate)
05/16/2024
08/06/2024
The job skills required for Guest service agent include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.